Answer: business process outsourcing
Explanation:
From the question, we are informed that Whirlpool Corporation has an agreement with IBM for the HR outsourcer to handle Whirlpool's workforce administration, compensation, recruitment, training, and performance reporting.
This is an example of business process outsourcing. It simply means when some operations that are related to a business are contracted out to
third-party provider. Such services can include human resources, payroll, customer care center etc.
