iviestrong9938 iviestrong9938
  • 23-08-2017
  • Business
contestada

A firm's good reputation for quality customer service is categorized as its _____

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andriansp andriansp
  • 30-08-2017
the answer for this question is: Intangible resource
Intangible resource is a type of resource owned by a company that cannot be measured by number and do not have physical form.
Another example for an intangible resource is: employee's loyalty, Human Development within the company,  employee's motivation, etc.
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